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How to order?

With Handoki, you can be sure you are getting products of a very high quality from reputable manufacturers. Browse through our online collection now and choose the right product for you or that special someone.

 

There is more than one way to place an order with us. You can place an order:

 

via our online store

via telephone on +44 (0) 208 951 15 30

via e-mail on info@handoki.com

or via fax on +44 (0) 208 951 15 30

 

Our online store is of course open 24/7.

 

Our phone lines are open Monday to Friday from 10am to 6pm (GMT).

 

If you are looking for a specific item and could not find it on handoki.com, please get in touch and let us know. We would be happy to try find a solution for you.

 

 

The order process

 

Our ordering process is simple. When placing the order by one of the above methods, you will see whether the item is in stock – or whether it is not and needs to be produced. Custom made products cannot be in stock, of course. After you have placed an order, you will receive a confirmation from Handoki within 24 hours with details about how long production or dispatch will take.

 

Next, it's over to you to decide if you agree to the terms that the seller has outlined about how long the process should take.

 

If you agree, then the item will be produced (if necessary) and carefully dispatched to you.

 

If you don't agree, or if the item cannot be delivered or arrives damaged, you may be entitled to a refund. Learn more about our refund policy here.

 

You will be kept notified at every step of the order process by our team.